If you app does not handle an exception, a dump file will be generated. This gets done automatically by Windows Error Reporting. You are going to want some custom tools to work with this dump file.
You should start with Debugging Tools for Windows. This is a part of the Windows SDK. It is also part in parcel of the Windows Driver Kit, which you use compile additions to the tools.
Once you get into the WDK, the world is at your fingertips. I want to get to creating my own extension to the WDK. Unfortunately we have app crashes too frequently on our system. Time to investigate them and figure out what we need to do to eliminate them.
Curse of the Business Analyst - I got a call from a dude on our team who usually is our customer facing tech guy. He had a business analyst from our team on the line. The business analys...